1 · The agreement
These terms are between BioAnalix Inc. (“we”, “us”) and the entity that installs Sconta on a Shopify store (“you”). Installing or using the app means you accept them. If you're accepting on behalf of a company, you confirm you're authorised to do so.
The privacy policy, the DPA and the refund policy form part of this agreement. Where they conflict with these terms, the more specific document governs its subject matter.
2 · What we provide
Sconta is a discount and promotion engine for Shopify. It evaluates the campaigns you configure and applies discounts at checkout through a single Shopify automatic discount node.
We may change how the product works. Where a change alters how a cart is priced, we record it in the changelog. Where a change removes functionality you're using, we'll email you at least 30 days beforehand.
Plan limits — active campaigns, assistant drafts — are described on the pricing page and form part of what you're buying. We won't reduce the limits on a plan you're currently paying for.
3 · Your responsibilities
You decide what promotions to run, and you're responsible for them. That includes whether a promotion complies with advertising, consumer-protection, pricing-display and tax law in every market you sell into, and whether the discount you've configured is the one you intended.
You're responsible for reviewing campaigns before activating them, including any drafted by the assistant. We give you a simulator so you can check the outcome before it reaches a customer; using it is your choice, and skipping it is at your risk.
You agree not to attempt to circumvent plan limits, resell access to the app, or use it to price goods you are not lawfully entitled to sell.
4 · Fees and billing
Paid plans are billed through Shopify's billing API on your Shopify invoice, in the currency Shopify bills you in. We never see or store your card. Charges recur monthly or annually until you uninstall or downgrade.
Prices exclude taxes, which Shopify applies where required. We can change list prices with 30 days' notice by email; a change never applies mid-term to an annual plan you've already paid for. Founding 100 pricing is guaranteed for twelve months from your first paid charge.
If a charge fails, Shopify retries it. If it keeps failing, your plan drops to Free and campaigns over the Free limit are paused rather than deleted. Refunds are governed by the refund policy.
5 · The assistant
The assistant produces draft campaigns from your description. Drafts are suggestions. They can be wrong, incomplete, or a reasonable reading of an ambiguous instruction that isn't what you meant.
Nothing the assistant produces goes live without you activating it. Once you activate a campaign, it is yours — the fact that it was drafted by the assistant does not shift responsibility for it to us.
The assistant cannot activate, pause or edit live campaigns. We commit to this as a product guarantee for the term of this agreement, not merely as a current implementation detail.
6 · Data
Your store data remains yours. We process it to provide the service, as described in the privacy policy. Where the data includes personal data of your customers, you are the controller and we are your processor under the DPA, which applies automatically with no signature required.
We don't train models on your data and don't sell it. You can export your campaign configuration and attribution data at any time, and we'll provide it in a machine-readable format on request if the export in the dashboard doesn't cover what you need.
7 · Intellectual property
We own the app, its engine, the documentation and the Sconta name and marks. You get a non-exclusive, non-transferable right to use the app on your stores for as long as this agreement lasts.
The campaign configurations you create are yours. If you send us feedback or feature suggestions, we may act on them without obligation or payment — which we mention only so that sending us an idea never becomes awkward.
8 · Availability
We aim for 99.9% monthly availability of the discount evaluation path and don't currently offer a contractual SLA with credits. If we introduce one, it will be for paid plans and published here.
Sconta depends on Shopify. When Shopify's discount infrastructure is unavailable, campaigns may not apply, and that is outside our control. Planned maintenance that affects evaluation is announced by email at least 48 hours ahead.
9 · Warranties & liability
We warrant that the engine evaluates your saved rules as documented. Beyond that, the service is provided as is, and we disclaim implied warranties of merchantability and fitness for a particular purpose to the extent the law allows.
Neither of us is liable for indirect, incidental or consequential loss, or for lost profits or lost revenue. Our total liability under this agreement is capped at the fees you paid us in the twelve months before the claim arose.
That cap does not apply to our obligations under the DPA relating to a breach caused by our negligence, or to liability that cannot be limited by law. Nothing here limits your rights under mandatory consumer legislation where it applies to you.
10 · Term and termination
This agreement runs from installation until either of us ends it. You end it by uninstalling the app; billing stops at the uninstall and Shopify prorates the current period.
We can end it with 30 days' notice, or immediately if you materially breach these terms — for example by using the app unlawfully. If we terminate without cause, we refund any prepaid unused period.
On termination, your campaigns stop discounting and your data is deleted after the 30-day grace period described in the privacy policy. Export anything you need before uninstalling, or ask us within those 30 days.
11 · General
This agreement is governed by the law of Ontario, Canada, and the courts of Toronto have exclusive jurisdiction, without prejudice to any mandatory consumer protections in your own country.
We may transfer this agreement to a successor if the business is sold; you may transfer it to an entity that acquires your store. If a provision is unenforceable, the rest survives. Failing to enforce something isn't a waiver of it.
Questions about these terms: [email protected] · BioAnalix Inc., 100 King Street West, Toronto, ON M5X 1A9, Canada.